We will perform a maintenance and security update on Binnacle's reports and dashboards service (bi.binnacle.mx). The window was chosen during low-activity hours to minimize any impact.

What to expect

• The Binnacle platform (web and app) will keep working normally throughout the window.
• Reports and dashboards, including those embedded in the platform, may not load for a few minutes while the update is applied.
• If a report or dashboard does not load, simply reload the page a few minutes later.
• There is no risk of data loss.

No action is required on your part. Thank you for your understanding and support. We will update this notice once the work is complete.

Reference times: 1:00 a.m. Mexico (GMT-6) | 2:00 a.m. Colombia (GMT-5) | 07:00 a.m. UTC (Thursday)

-H | Binnacle DevTeam